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Give a boost to your communication style

Good communication is an essential tool in achieving productivity and maintaining strong working relationships at all levels of an organisation

This course helps you polish up the full range of face-to face and remote communication skills that are so vital for working with others. 20% DISCOUNT IN JANUARY

Keep your Team motivated and Engaged

When you need to lead a team, one of your main objective is to keep your team motivated and engaged. What a challenge!

This course is a Blended Academy offer, meaning that there will be 4 workshops in all, happening once per month with access to online tutorials, course materials and support from a trainer, for one full year.

Help your team to be more customer focus

Customer make your company live and grow. More than a behavior a good customer service is vital for you to survive in a competitive world !

Some companies really understand customer service. They know how to hire for it, train for it and deliver it. Other companies claim to give customer service, but in reality, they are grounded in an operations mentality with rules and policies that allow for little flexibility, preventing them from being anything more than just average or satisfactory. What is your understanding ?

Blended Academy

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Our content includes the widest range of courses for today’s most critical organizational learning needs. Business and management skills. Digital learning. Leadership excellence. IT experience. Policies and compliance knowledge and control.

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Coordonnées

Maps

Formation Recrutement et Conseil Informatique Ltee
FRCI Learning
The Hub, Industrial Zone, Phoenix, Mauritius
T. (230) 601 28 28 - F. (230) 601 28 30
E. training@frci.net
www.frci.net


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Training methodologies

Today, the competition between classroom and elearning methodologies is non-existent. Customers’ needs and challenges are about: developing human capital through counselling, tutoring, experiential learning, e-learning and personalised assistance.